The value of using a locally dispatched company has become more important to
consumers as the proliferation of national call centers has increased in the
water damage restoration industry. These national call centers are typically
one of three varieties. The first are companies that advertise nationally (often describing themselves as a "local" company),
operate a call center and then sell "leads" to companies around
the country. The second are insurance company call centers that have
typically negotiated the lowest price for service among competing national
organizations. The third are called TPA's or Third Party
administrators who establish networks of approved vendors and act as a a
surrogate for the insurer in assigning and administering the claims
process. While there is nothing inherently wrong with any of these
approaches, many consumers feel that hiring a local company directly gives them
the best opportunity to have control over the work completed and the insurance
Our philosophy is to provide our clients with:
1) Rapid and locally dispatched emergency response. No national call center sending out "the next one on the list"
2) Quick, competent, appropriate and complete action to mitigate the basement flood or flooded crawlspace .
3) Cooperation with your insurer..at your direction.
4) Fully documented and transparent billing for any work completed using industry best practices.
Crawlspace flood damage and basement water damage doesn’t just happen when it’s convenient. Our professional staff is on call 24 hours a day/7 days a week/365 days a year.
Whether you need flood cleanup of water in the basement, extraction and removal of water damage from you home or after hours emergency water damage mitigation at your business for 30 years REE-Construction/First General Idaho has Put Things Right.